Simagic Singapore Support and Warranty
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Simagic Support and Warranty Singapore

Premium products come with top-notch support

Warranty & Support provided by official distributor – S5 Technology

First thing – 7 days 1-1 exchange for any defect and hardware issue. S5 Technology will ensure you get to run Simagic product successfully after purchased

All Simagic products purchased from S5 Technology Singapore are entitled for 1 year warranty on the hardware except for the wear and tear of materials such as leather, suade, alcantara. In parallel, S5 Technology will also provide 1 year free technical support such as phone, remote, onsite support whichever appropriate to get the issue resolved at convenience.

However, even after the 1 year warranty and support is over, S5 Technology will still provide free support & troubleshooting at best effort. Knowledge is free!

Extended hardware warranty is also available if needed.

Simagic m10 Singapore


Our fastest record of onsite hardware replacement is within 1 hour


    We will get you the latest & complete resources
    We also have pre-made racing rig and customise rig according to requirements

  • PC System

    We have 11 years of experience in PC & IT Infrastructure troubleshooting


    We also help customer to Buy Back, Sell to market or Trade in


    We continue to evolve by testing and experimenting new products


    We have spare parts and enough stock for all warranty scenarios

Simagic Driver and Software

Please be aware that Simagic direct drives are plug and play to Windows PC, no driver is required. You just need the software. Click link to download

Simagic Game Compatibility

Simagic is compatible with Windows PC only. unofficially, with adapter/hub can work with PS4. Please click link to see the list of game compatibility. More to come!

Simagic Helpful Resources Video

Check out this 4mins video on how to find Simagic resources such as manual, setting, game list

Simagic Troubleshooting and Reviews Video Playlist

In this Youtube playlist you will find solution to common issues and the easy fix including reviews on Simagic DDW